Returns
Returns & Exchanges
Return Policy
At American Stock Clothing Co., we want you to love what you wear. If you're not completely satisfied with your purchase, we're here to help.
Returns
- Returns are accepted within 30 days of the delivery date.
- Items must be unworn, unwashed, and in their original condition with all original tags attached.
- Items showing signs of wear, damage, stains, odors, or alterations cannot be returned.
Exchanges
- Need a different size or color? No problem.
- We offer free exchanges for size or color (subject to product availability) within 30 days of delivery.
- If your requested item is unavailable, we'll issue a store credit or refund.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Clearance or Final Sale items
- Gift cards
- Customized or personalized products
- Items marked "Final Sale"
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of receiving your order. We'll make it right at no additional cost.
Refunds
Once your return is received and inspected:
- Approved refunds will be issued to your original payment method within 5–10 business days.
- Shipping charges are non-refundable unless the return is due to our error.
- Please note that your financial institution may take additional time to post the refund to your account.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or we made an error with your order.
- We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
How to Start a Return
To begin a return or exchange, contact our customer support team with:
- Your order number
- Your name
- The reason for your return or exchange
We'll provide you with return instructions and the appropriate return address.
Our Promise
At American Stock Clothing Co., we're committed to delivering quality apparel and exceptional customer service. If there's ever an issue with your order, we'll work with you to make it right.
Questions? Contact our Customer Support team anytime, and we'll be happy to assist you.